Delete Your Account

1. Delete in the mobile app

Open the DisplaySync app and go to Profile → Settings, then choose the account deletion option. This takes effect immediately.

2. Delete on the web dashboard

Sign in to the dashboard and go to Profile → Danger Zone, then choose the account deletion option.

3. Organizations you own

If you're the only owner of an organization, what happens to it depends on whether it's empty:

• Empty organization — no events, signs, content, or playlists, no other active members or pending invitations, and no active subscription — is deleted along with your account. There's nothing else you need to do.
• Organization with any of the above blocks account deletion. From the dashboard, either remove that content and membership or transfer ownership to someone else, then delete your account.

4. What we remove

When your account is deleted, we:

• Replace your email address with an anonymized placeholder
• Change your name to “Deleted User”
• Remove any linked Google or Apple sign-in
• Wipe your push notification tokens and preferences
• Delete your organization and event memberships, notifications, event subscriptions, and pending invitations

5. What we keep

Audit and analytics records are retained, but tied only to the anonymized account left behind by the steps above — they no longer identify you.

6. Need help?

If you can't access the app or the dashboard, email [email protected] and we'll take care of it.